Introduction

The ShowCustomer feature is made for use in brick stores in combination with a POS system. When the customer card is scanned, the POS system will send a POST to ROBIN which will open a conversation.

Show customer

POST https://api.robinhq.com/showcustomer

Response codes

Code	Description
201	Created
400	Bad Request
401	Invalid authorisation data

Request body

{
  "user_email_address": "[email protected]",
  "customer": {
    "email_address": "[email protected]",
    "phone_number": "+31612345678",
    "external_identifier": "customer_1234"
  }
}

Request schema

Name	Type	Required	Description
user_email_address	String	No	Email address of the ROBIN agent that will receive the notification
customer	Object	Yes	Customer to search. Contains an email address and a phone number. At least one of them must be provided
email_address	String	No	Email address of the customer to lookup
phone_number	String	No	Phone number of the customer to look up.
external_identifier	String	No	...