Show Customer

Introduction

The ShowCustomer feature is made for use in brick stores in combination with a POS system. When the customer card is scanned, the POS system will send a POST to ROBIN which will open a conversation.

Show customer

POST https://api.robinhq.com/showcustomer

Response codes

CodeDescription
201Created
400Bad Request
401Invalid authorisation data

Request body

{
  "user_email_address": "[email protected]",
  "customer": {
    "email_address": "[email protected]",
    "phone_number": "+31612345678",
    "external_identifier": "customer_1234"
  }
}           

Request schema

NameTypeRequiredDescription
user_email_addressStringNoEmail address of the ROBIN agent that will receive the notification
customerObjectYesCustomer to search. Contains an email address and a phone number. At least one of them must be provided
email_addressStringNoEmail address of the customer to lookup
phone_numberStringNoPhone number of the customer to look up.
external_identifierStringNo...

Did this page help you?