Viber for Business

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The main difference from other channels is the fact that Viber uses a numeric identifier for the recipient of the MO message, a so-called "Viber Service ID".

Media Message

See also receiving media messages

🚧

Note

Please note that media URLs are valid for 30 days and won't contain content anymore afterwards.

End-users have the option to send a photo, video, document or sticker to your Viber business account.

  • Image
    • Including animated gifs
    • Including (animated) stickers
  • Video
  • Documents
    • Word document
    • PDF
    • Excel spreadsheet

Example message

{
  "reference": "my-reference",
  "messageContext": "",
  "from": {
    "number": "0031612345678",
    "name": ""
  },
  "to": {
    "number": "12345"
  },
  "message": {
    "text": "",
    "media": {
      "mediaUri": "https://cdn-2.messaging.cm.com/fileproxy/files/d74561737ba34eac9f42ff6196b2e1d3",
      "contentType": "image/jpeg",
      "title": "cm.png"
    },
    "custom": {
    }
  },
  "groupings": ["", "", ""],
  "time": "2024-03-29 15:00:00",
  "timeUtc": "2024-03-29T13:00:00",
  "channel": "Viber"
}

Updated 4 months ago