How do I implement the Web Conversations script?

  1. Go to your Web Conversation configuration and click on the export button. By clicking on this button the script will be copied to your clipboard.
  1. After exporting the code you can implement the script by copying it into your HTML. In order to decide a specific position on the page you can use DIV tags in your HTML code. The ID needs to be filled in at 'Global settings' -> 'Position on page' in the Web Conversations configuration. Implementing it this way Web Conversations will know on which position of the page the script needs to be loaded.

(Using DIV tags and the 'Position on page' is only relevant when you are using the inline and FAQ module of Web Conversations).