Feature Explained: set Context
Depending on the state of a conversation you might want to provide a different answer to your end-users. Conversational AI Cloud calls this conversation state context, and the factors that might influence it are determined through context variables.
To get started, add metadata to your Conversational AI Cloud project. You can do this by navigating to 'Configuration' and selecting 'MetaData'. Add the following meta data:
| Name | Type |
|---|---|
| setContext | Object |
add these properties to the object
| Name | Type |
|---|---|
| contextName | Text |
| contextValue | Text |
Navigate to the related article, enter the desired context name and value in the setContext element and drag the metadata to the answer.
Find out more about Context
Updated 6 months ago