Introduction

Introduction

Welcome to the documentation page of Web Conversations! Web Conversations provides CM.com's customers with out-of-the-box conversational components that can be easily integrated and customized. It is a low-code solution that enables customers to:

  • Easily integrate CM.com's products (Mobile Service Cloud)
  • Customise look and feel
  • Benefit from the CM.com integration ecosystem

Web Conversations currently offers a:

  • Standardised Web Chat interface in multiple layouts
  • Standardised Frequently Asked Questions interface
  • Standardised internal knowledge base interface

Are you wondering what each selection of Web Conversations can do? Feel free to take a look at the subsections of this documentation.

What to expect

  • 📖Guided documentation where we highlight the creation of your first Web Conversations configuration.