Introduction

Welcome to the documentation page of Web Conversations! Web Conversations provides CM.com's customers with out-of-the-box conversational components that can be easily integrated and customized. It is a low-code solution that enables customers to:

Easily integrate CM.com's products (Mobile Service Cloud)
Customise look and feel
Benefit from the CM.com integration ecosystem

Web Conversations currently offers a:

Standardised Web Chat interface in multiple layouts
Standardised Frequently Asked Questions interface
Standardised Internal Knowledge Base interface

Are you wondering what each selection of Web Conversations can do? Feel free to take a look at the subsections of this documentation.

What to expect

📖Guided documentation where we highlight the creation of your first Web Conversations configuration.