Provide feedback

post

https://{environment}.digitalcx.com/feedback

Provide feedback on any interaction by providing the interaction ID, a score, label, and comment. Feedback will be shown in the feedback dashboard and through the reporting API.

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Query Params

customerKey

string

required

Customer identifier used for authenticating the request.

projectKey

string

required

Project identifier used for authenticating the request, and to determine what project environment the interaction will take place in.

culture

string

required

Points to the culture of the project, which determines what content within the projects scope the answer will originate from.

session.id

string

The GUID which identifies what session the specific interaction (request) belongs in

Body Params

originInteractionId

string

The unique identifier for the interaction for which feedback is provided.

score

integer

Value between -5 and 5 that indicates how satisfied the user is with the answer.

label

string

The label for the feedback score.

comment

string

A comment provided by the end-user when providing feedback for an interaction.

Response

204

No content

Language

Credentials

Query

URL

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Response

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