Customer identifier used for authenticating the request.

Project identifier used for authenticating the request, and to determine what project environment the interaction will take place in.

Points to the culture of the project, which determines what content within the projects scope the answer will originate from.

Determines the answer set that needs to be leveraged on matched articles, dialogs, and events. Find out more about the channel parameters behaviour here https://developers.cm.com/conversational-ai-cloud/docs/channels

The GUID which identifies what session the specific interaction (request) belongs in

Performs a search on FAQ questions based on the provided text.