API Reference

Get all categories for classification

get
https://{environment}.digitalcx.com/classifications//categories

Retrieve the structure of the knowledge base for the specified classification. Categories are sorted inside of the classification. Each category in a classification can contain subcategories, and 0 or more FAQs

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Path Params
int32
required

The upper level classification ID to retrieve.

Query Params
string
required

Customer identifier used for authenticating the request.

string
required

Project identifier used for authenticating the request, and to determine what project environment the interaction will take place in.

string
required

Points to the culture of the project, which determines what content within the projects scope the answer will originate from.

string

The GUID which identifies what session the specific interaction (request) belongs in

boolean

Include FAQs in categories (default = true).

Response

Updated almost 3 years ago

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Response
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Updated almost 3 years ago