# Introduction

The Global Reseller API allows API users to pull availability and ticket types for connected clients. This information can then be used to create reservations and receive a barcode for sold tickets.

**Environments**
For this API there is both a test and production and environment available.
Use the "environment" parameter in every request. You can select "test" or "production". By default we are selecting the "test" environment.

*Please note: you'll be billed for completed ticket reservations in the production environment.*

**SSL connection**
Please use for every request the HTTPS protocol.
Requests via HTTP are not working and will result in an error message.

**apiKey / apiSecret**
The apiKey and apiSecret are generated and provided per Reseller. The apiKey is a public key and needs to be included in every request.

The apiSecret is a private key and never needs to be exchanged or included in the requests.
Please use the apiSecret to sign the data with Base64 encode - SHA256 and include this value as “HMACKey”.