# Introduction

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  "title": "Introduction"
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Welcome to the documentation page of Web Conversations! Web Conversations provides CM.com's customers with out-of-the-box conversational components that can be easily integrated and customized. It is a low-code solution that enables customers to:

* Easily integrate CM.com's products (Mobile Service Cloud)
* Customise look and feel
* Benefit from the CM.com integration ecosystem

Web Conversations currently offers a:

* Standardised Web Chat interface in multiple layouts
* Standardised Frequently Asked Questions interface
* Standardised Internal Knowledge Base interface

Are you wondering what each selection of Web Conversations can do? Feel free to take a look at the subsections of this documentation.

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  "title": "What to expect"
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* 📖Guided documentation where we highlight the creation of your first Web Conversations configuration.